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Our Service Solutions & Capabilities

PriorityOne is unique in that we offer Beverage, Espresso, Cooking, Refrigeration and Water Filtration Services, Parts and Equipment. This diverse offering makes us an ideal foodservice equipment solutions partner for a broad range of customers. Rather than requiring multiple service providers, we're capable of delivering a one-stop shop solution for most customers.

24/7 Emergency Service

Our certified technicians are on call when you need them most to keep your critical equipment up and running. We understand that equipment downtime means lost revenue so we provide around the clock service for credit-approved customers.

Preventative Maintenance (PM)

We offer regularly scheduled maintenance programs to help maximize uptime, reduce overall equipment cost, and extend the life of your equipment. Our sales team will consult with you to determine the appropriate planned maintenance schedule for your foodservice equipment.

Installation & Removal Services

We act as an outsourced service department for manufacturers, distributors, dealers and contractors who need experienced foodservice equipment installation or removal services.

Factory Start-ups

Are you a nationwide equipment manufacturer without your own service division or a customer responsible for installing your own equipment? We provide installation, start-up and calibration, employee training and warranty repair services per manufacturer standards.

Refurbishment Programs

Our warehouse refurbishment centers help customers extend the life of your beverage and espresso equipment, including coffee, juice, tea, espresso, commercial grinders and more. We even provide warehousing and rotating inventory services for customer-owned equipment.

In-Shop Repair Services

Depending on your facility's layout, location, repair urgency or how hectic your location is during peak times, it may be easier to drop off your equipment at our warehouse for service. Give us a call to schedule your equipment drop-off or pick-up.

Equipment Training & Calibration

Have you purchased new equipment but need help training your staff on how to operate, clean and calibrate the equipment? Reach out to our service team and they'll help schedule a visit to take care of your investment.

Site Visit Consultation

Need help determining what equipment you actually need? Having trouble with constant equipment downtime? Give us a call and one of our foodservice experts can meet your facility managers to troubleshoot and provide recommendations to improve your uptime and reduce your equipment costs.

Warranty Repair

Many customers fail to realize that using an unauthorized service agent could void the manufacturer warranty that covers your equipment. In addition, warranty repairs can be complicated and you should know whether the warranty covers labor, parts  and other costs so you know what you may be required to pay.

OEM Parts & Equipment

Our warehouses and service vans stock thousands of common OEM parts and we have direct access to most manufacturers when you need to purchase or replace equipment. This direct access to OEM parts and equipment and manufacturer technical support will help improve the service and repair turnaround time.

Walk-In Build & Startup

We pride ourselves on our expertise in constructing walk-in coolers and freezers that meet your needs and specifications. Whether you require a walk-in cooler for a restaurant, a freezer for a warehouse, or any other cold storage solution, you can trust us to deliver a fully functional and reliable system that keeps your products at the perfect temperature.

Interested in PM Programs?

Our Preventative Maintenance (PM) programs are called Service Agreements (SAs). One of our experts will gather information about your equipment and recommended a regularly scheduled service frequency. Most SAs occur quarterly, semi-annually or annually. 

Searching for Equipment?

Our primary business is service but, if you need help with a replacement piece of equipment, browse our equipment for sale online. If you can't find what you're looking for or need recommendations, just give us a call. We're always here to help.

Let's talk. Call US or book an appointment

Contact Information

  • (303) 577-1285 (Colorado)
  • (505) 234-1831 (New Mexico)

Business Hours

  • Monday - Friday
    07:30am - 04:30pm US Mountain Time
  • After-hours & Holidays
    24/7 On-Call Service
  • For service outside of our normal business hours, please follow the prompts to leave a voicemail and one of our on-call technicians will return your call as soon as possible.

Submit Service Request

If your request is urgent, please call so we can provide immediate support.

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