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At PriorityOne Group, we understand the critical role refrigeration plays in the smooth operation of your commercial kitchen. Whether you run a bustling restaurant, a busy cafeteria, or any food service establishment, maintaining optimal refrigeration systems is essential to preserving food quality, ensuring food safety, and ultimately, safeguarding your business reputation. That's why we offer a comprehensive suite of services encompassing repair, sales, and innovative monitoring solutions to keep your Colorado or New Mexico business running smoothly.

Repair Services

Repair Services

With years of experience, we pride ourselves on being your trusted partner for all your refrigeration "cold-side" equipment needs. Our team of skilled technicians is adept at handling a wide range of refrigeration equipment, including walk-in coolers, reach-in refrigerators, ice machines, and more.

No matter the issue — from temperature fluctuations to compressor failures — our experts are equipped with the knowledge, tools, and experience to diagnose and resolve problems quickly and effectively. With our 24/7 emergency repair services, you can rest assured that help is always just a phone call away.

Sales Services

Sales Services

In addition to repair services, PriorityOne Group offers a diverse range of high-quality commercial refrigeration appliances for sale. Whether you require a new walk-in freezer, an ice maker upgrade, or a specialty refrigerated display case, we have the products to fulfill your needs. Our comprehensive inventory features top brands and the latest models, ensuring that you have access to cutting-edge refrigeration solutions.

Our experienced team is dedicated to assisting you in selecting the right equipment for your space and budget. We take the time to understand your specific requirements and offer tailored recommendations to meet your needs effectively. With our extensive industry knowledge and expertise, you can trust us to provide guidance that aligns with your business goals and objectives.

Installation Services

Installation Services

At PriorityOne Group, we understand that the proper installation of commercial refrigeration equipment is crucial to its performance and longevity. That's why we offer professional installation services to ensure optimal functionality and efficiency. 

We adhere to the highest industry standards and manufacturer guidelines throughout the installation process, ensuring that your equipment operates at peak performance from day one. Whether you're setting up a new kitchen or upgrading existing refrigeration systems, you can rely on our team to deliver seamless installation services that meet your timeline and budget requirements.

Refrigeration "Cold-Side" Equipment Services

PriorityOne is one of the largest commercial refrigeration service companies in Colorado and New Mexico. With service capabilities spanning nearly all commercial refrigeration or “cold side” brands, our technicians are factory-trained when supported by the manufacturer. More importantly, we sponsor 3-part or 4-part CFESA certifications for our technicians (electrical, gas, steam and refrigeration). CFESA (Commercial Food Equipment Service Association) certified technicians represent the standard for service excellence in the Commercial Food Service Equipment Industry

Refrigerators & Freezers

  • Reach-In Refrigerators
  • Reach-In Freezers
  • Refrigerator Freezer Combos
  • Pass-Through Refrigerators
  • Blast Chillers & Freezers
  • Undercounter Refrigerators
  • Chef Bases
  • Worktop Refrigerators & Freezers

Ice Machines

  • Ice Maker (Self-Contained or Remote Units)
  • Ice Bins
  • Undercounter Ice Makers
  • Pass-Through Refrigerators
  • Ice & Water Dispensers
  • Modular Ice Machines
  • Ice Machine Condensing Units (air, water, remote-cooled)

Merchandising Refrigeration

  • Glass Door Refrigerators, Coolers & Freezers
  • Condiment Stations
  • Open Air Merchandiser Coolers
  • Floral & Flower Coolers
  • Meat Display Cases
  • Refrigerated Display Cases
  • School Milk Coolers

Walk-In Refrigeration

  • Walk-In Coolers
  • Walk-In Freezers
  • Walk-In Combo
  • Walk-In New Build / Construction
  • Walk-In Piping & Start-up

Bar Refrigeration

  • Keg Coolers
  • Bottle and Wine Coolers
  • Back Bar Coolers
  • Glass Frosters & Chillers
  • Slushy & Cocktail Machines
  • Refrigerated Beverage Dispensers

Ice Cream Makers & Freezers

  • Soft Serve Ice Cream Machines
  • Frozen Yogurt Machines
  • Drop-In Ice Cream Freezers
  • Dipping Cabinets
  • Chest Freezers
  • Display Freezers

Medical Refrigeration

  • Medical & Lab Refrigerators
  • Medical & Lab Freezers
  • Ice Makers & Dispensers for Healthcare
  • Refrigeration Monitoring & Reporting Hardware & Software

Water Filtration

  • Complete Water Systems
  • Reverse Osmosis Systems
  • Replacement Filters
  • Heads & Manifolds
  • Water Testing & Consulting
  • Automatic Filter Ordering

Quick Links

  • View Beverage Services
  • View Espresso Services
  • View Cooking Services
  • View Water Filtration Services

Extensive Equipment Solutions

24/7 Emergency Service

Our certified technicians are on call when you need them most to keep your critical equipment up and running. We understand that equipment downtime means lost revenue.

Preventative Maintenance (PM)

Whether you call it preventative, planned or performance maintenance, regularly scheduled programs has been shown to maximize uptime, reduce cost, and extend equipment life.

Installation & Removal Services

We act as an outsourced service department for manufacturers, distributors, dealers and contractors who need experienced foodservice equipment installation or removal services.

Factory Start-ups

Our technicians have extensive experience starting up single pieces of equipment or entire kitchens, including help with training your staff in proper operation and care.

Refurbishment Programs

We provide equipment management services, providing warehousing, refurbishment, installation and removal for customer-owned rotating equipment inventories.

In-Shop Repair Services

Our Colorado and New Mexico facilities contain refurbishment centers where you can drop off equipment for repair.

Equipment Training & Calibration

Have a new piece of equipment? Let us help train your staff on how to use and care for your new investment.

Site Visit Consultation

Through on-site walkthroughs, our team can provide advice  about your current equipment or help you plan during construction or renovation projects.

Warranty Repair

We are an authorized service agent for a large number of manufacturers.

OEM Parts & Equipment

Our warehouses and service vans stock thousands of common OEM parts and we have direct access to most manufacturers when you need to purchase or replace equipment. 

A Selection of Brands We Service

Interested in PM Programs?

Our Preventative Maintenance (PM) programs are called Service Agreements (SAs). One of our experts will gather information about your equipment and recommended a regularly scheduled service frequency. Most SAs occur quarterly, semi-annually or annually. 

Searching for Equipment?

Our primary business is service but, if you need help with a replacement piece of equipment, browse our equipment for sale online. If you can't find what you're looking for or need recommendations, just give us a call. We're always here to help.

Let's talk. Call US or book an appointment

Contact Information

  • (303) 577-1285 (Colorado)
  • (505) 234-1831 (New Mexico)

Business Hours

  • Monday - Friday
    07:30am - 04:30pm US Mountain Time
  • After-hours & Holidays
    24/7 On-Call Service
  • For service outside of our normal business hours, please follow the prompts to leave a voicemail and one of our on-call technicians will return your call as soon as possible.

Submit Service Request

If your request is urgent, please call so we can provide immediate support.

Why Choose PriorityOne Group?

  • Extensive Expertise: As one of the largest commercial refrigeration service companies in Colorado and New Mexico, we bring unparalleled expertise to every project. Our technicians are factory-trained by leading manufacturers, ensuring they possess in-depth knowledge of a wide range of commercial refrigeration brands and equipment types.
  • CFESA Certification: We are committed to excellence and invest in our technicians by sponsoring comprehensive CFESA certifications. With certifications spanning electrical, gas, steam, and refrigeration, our technicians are equipped with the highest level of expertise, representing the gold standard for service excellence in the industry.
  • Service Excellence: Our dedication to ongoing training, certification, and professional development ensures that we uphold the highest standards of service excellence. When you choose PriorityOne Group, you can trust that your refrigeration systems are in the hands of highly qualified experts dedicated to delivering superior service and support.
  • Customer Satisfaction: At PriorityOne Group, your satisfaction is our top priority. We go above and beyond to exceed your expectations with every service we provide. From prompt response times to personalized solutions tailored to your specific needs, we are committed to delivering the highest level of customer satisfaction.

Experience the PriorityOne difference and discover why we are the preferred partner for commercial refrigeration services in Colorado and New Mexico. Contact us today to learn more about our expertise and how we can support your business needs.

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